Turnaround:
Discount Low Voltage ships most orders within 24 hours Monday - Friday 8 AM - 5 PM (Pacific) if the item is 'In Stock.' You may check stock by looking directly below the item #. If the item says "In Stock," we have inventory available in Anaheim, CA, ready for immediate shipping. Back-ordered items, items that do not say "In Stock," special order items, and custom cables may take longer. Orders placed after 2 PM Pacific Time, or on Saturday/Sunday will be processed the following business day. Some orders may ship directly from the manufacturer's warehouse.
Shipping Methods:
Local Pick Up - Anaheim, CA (Note: Not available for all items. Please call to confirm product availability, or look for "In Stock" message below Item #)
- UPS
- USPS
- FedEx
- Freight Truck
Our standard method of shipping for most orders is FedEx/UPS Ground. Unless stated otherwise, all shipments are FOB origin. You can select your carrier of choice during checkout (use the drop-down menu to switch carriers).
Order Tracking:
We will provide you with a tracking number via email as soon as your order ships. Tracking information for drop ship orders may be delayed 1-3 business days. You can track your order by clicking the tracking number in the email or simply entering the tracking number into the Google search bar.
Shipping Rates:
We do not charge any handling fees. The size/weight of your products, your location, and the shipping method you select determines the shipping rate for your order. Dimensional weight* is used for specific items on the website. You will see total shipping charges before the final checkout page. You can also estimate shipping from the shopping cart by entering your zip code and clicking the 'Submit' button. Large orders that require Freight Truck shipping may require additional fees for residential address, call before delivery, or liftgate delivery.
Free Standard Shipping on Orders Over $200:
Free shipping applies to delivery within the United States on orders over $200. Free shipping does not apply on items over 40lbs, or if the subtotal of the items is over 40lbs. Valid on standard US ground shipping to US delivery addresses in the 48 continental states only. Not valid for international delivery addresses or Alaska, Hawaii, US territories, PO. Boxes and APO/FPO addresses.
Back Orders:
Although we do our best to keep items in stock, we occasionally may not have an item ready for immediate shipment. If any part of your order is back-ordered, you will be notified by phone or email with the expected delivery date. For any orders needing immediate shipment, it is recommended you call us at (888) 797-3697 or email us at sales@dlvweb.com to verify stock.
* Dimensional weight, also known as volumetric weight, is a pricing technique that uses an estimated weight calculated from the length, width, and height of a package.