Terms & Conditions

Return Policy:
Everything we sell is 100% guaranteed!

We accept returns for any and all reasons during the the first 30 days after your order is shipped (excluding cable cuts and custom assemblies). We do ask that you contact us via email for an RMA (Returned Material Authorization) number. This number must be clearly written on the outside of the box.

When requesting an RMA number, please be as detailed as possible and include your name, order number and the reason you are returning the item. This will allow us to issue you an RMA number. Using this number we will be able to track your request and credit you appropriately.

Once you receive your RMA number, you will need to write it clearly on the outside of the package before sending it to us.
If the product is damaged due to improper packaging during the return, you will not receive full credit. You are responsible for return shipping.

Our return policy may vary on special order, custom made, or custom cut items. Any item with a serial number may have a different return policy depending on the manufacturer's warranty policies. Please call us for special returns needs at (888) 797-3697

Refund Processing Time:
Returned items will be refunded back to the original form of payment within 2-4 business days after we receive your return.
* Note: It may take a few days until your bank posts the refund to your account.

Warranties:
CABLE & WIRELESS TECHNOLOGIES, INC. MAKES NO WARRANTY, EITHER EXPRESSED OR IMPLIED, OF ANY KIND INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR LACK OF INFRINGEMENT. THE ONLY WARRANTIES AVAILABLE TO BUYER SHALL BE THOSE MADE BY THE MANUFACTURER. WE CAN ASSIST YOU WITH WARRANTY CLAIMS AT YOUR REQUEST.

Product Listings/Images:
Cable & Wireless Technologies, Inc. is not responsible for typographical errors. All typographical errors are subject to correction. Product pictures are for representational purposes only and may not portray the exact product. In rare occasions, if we do not have sufficient inventory of an item, we may substitute a comparable brand item to fulfill the order.

Email Policy:
Cable & Wireless Technologies, Inc. will not sell your email address to anyone. We may send you emails occasionally informing you of new products, videos, specials, or questions about your account. You will receive an email from eKomi-us.com asking for a review of our company 1-2 weeks after your order is shipped. At any time you can request to stop receiving email notifications from us by calling (888) 797-3697 or emailing sales@discount-low-voltage.com. Additionally, you can unsubscribe by clicking the "SafeUnsubscribe" button located at the bottom of the email.

PDF Link to "Check Acceptance" Policy